Hi Björn,

Thank you for writing us.

You have reached the department within Sony that deals strictly with the
PlayStation(R) products
within the United States and Canada. For Customer Service Support, please visit
the following URL
and choose your country or region:

http://www.playstation.com.sg/global/index.html

If you are unable to locate your country or region by visiting the above URL, we
apologize for any
inconvenience. Sony Computer Entertainment America (SCEA) may not have
authorized distribution
centers for PlayStation(R) products in your region at this time. We regret to
inform you that
questions regarding sales, repairs, release dates, wholesale contacts,
compatibility of systems, and
other PlayStation-related information cannot be addressed. We understand that
the demand is growing
for a PlayStation presence in your region, but we do not yet have any
established distribution
channels for our products.

In the meantime, please be aware that due to different television and voltage
standards, and a
variety of licensing issues, Sony Computer Entertainment has implemented a
territorial-based
distribution system for its hardware and software. This limits the use of any
particular software
to play on the console designated for that distribution territory (e.g. North
American games will
not play in the systems designed for other regions, such as, Japan, Europe,
etc.). We do not have
any information on adapters or converters made to override territorial
restrictions. The various
PlayStation(R) consoles and format software titles are only designed to run in
their respective
regions and countries.

If you have further questions regarding this message, please refer to your email
case
number:3159147.

Dan
Multimedia CSR
Sony Computer Entertainment America
Consumer Services Department



Original Message Follows:
-------------------------

Consumer Name: Björn Dahlberg
Consumer Email: Dalle@skillad.se
Model Number: NA
Serial Number:
Message from Consumer:
Excuse me, but i'we recently bought a psp and i got FW 2.01, and to be honest i
think it SUCKS. I am
NOT a supporter of piracy but i AM a supporter of free will, The only thing u
will acomplish with
this unbreakable FW is that u put urself in a dreamcast sutuiation, Stop
thinking about the dollars
and start concerning about getting your customers happy. Cuz we are a few, and
we daily curse sony
for this shitty behavior. STOP trying to keep us from developing stuff on the
PSP than will increase
the need to get one. cuz as it is now, your sales WILL drop. and its all because
you trying to keep
us from downgrading!




WTF, they didn't even give me a good anwer cause of the ".se" in my mail

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